Please Note:

• Municipality of the city may introduce a Daily City Tax for all stays. The fee is not included in the selling prices and must be paid directly at the hotel upon departure. Please advise all your clients accordingly.
• Some services are provided for additional charges. If these services will be requested, then the charges will be paid directly to the hotel.
• All cancellations of the NOT REFUNDABLE rooms are subject to 100% penalty
• All cancellations or changes made after the hotel check-in are subject to 100% and penalty.
• Please be informed that cancellation policy is calculated considering working days/hours only.
• All changes must be addressed to: booking@talescollection.com.
• All refund requests must occur within 30 days of hotel check-out.
• Any refund for checking out early will be given at sole discretion of Tales Collection.